Delma Adger Sent: Friday, September 26, 2014 2:28 PM To: Debbie Marsteller Subject: Re: Had a Wonderful Evening
Hi Debbie Marsteller,
I would like to thank you and
your crew for making my Birthday Happy on 9/13/14. The
captain was awesome and very friendly his team was great
they work well together. Thank you all for making my event
See you next year.
Desmond and Delma Adger.
Kasey Parks Sent: Tuesday, January 14, 2014 6:48 PM To: Debbie Marsteller Subject: Re: WaterWays at Silver Lake Marina
Your staff was wonderful and very
helpful. We got everything we needed way ahead of schedule.
Coy, Matt Sent: Thursday, May 30, 2013 10:15 AM To: Debbie Marsteller Subject: Re: Confirmation#4747 @ Silver Lake Marina
I just wanted
to say thank you for the amazing experience we had on
memorial day. From the sales/rental process to the on site
staff it was wonderful from start to finish. You guys really
have a great business with quality people from the dock
hands to the staff in the check out area to the on phone and
email communication. The boat was great and in tip top shape
and provided us a full day of fun out on the lake for our
group and everybody said what a great looking boat it was
and how it was perfect for a day out on the lake. Thanks
again for all the help and we hope to rent from you guys
From: dennis nolan Sent: Tuesday, January 14, 2014 10:50 PM To: Debbie Marsteller Subject: The Nolan family fishing trip
Debbie, Hello This is Dennis Nolan I
am going to be setting up the trip this year on behalf of
Bob O’Malley. This is a special one for us ,you may or may
not be aware this but this is the 20th anniversary of our
family trip to your beautiful marina and we are excited to
be able to share such a big occasion with your crew and
company. Over the years your hospitality has been nothing
short of stellar and your team is to thank for that. We
could not have asked for a better location or facilities
with which to enjoy our annual family excursion. Through the
years we have seen crazy weather and witnessed the lakes
constantly changing water levels. Our group has grown from
the original ten in 1994 to a number that fluctuates around
30 today with an anxious crop of teenagers waiting to come
of age so they can join us.
We have coined our group “The Irish
Armada “ due to our family heritage and the site of us
driving your companies boats (usually 3 house boats and six
or seven pontoons )across the lake en masse to a well
planned cove where we spend an always memorable few days
fishing and floating without a care in the world. This year
will be no different and with your help we would like to
commemorate the anniversary in style.
As you would expect we have lost
some members to the big lake in the sky over the years but
despite this we have been fortunate enough to see our
numbers grow due to young men in the family coming of age.
We have men from the ages of 86 down to 19 on the trip and
three generations represented with the forth generation one
year from attendance. I hope you will pass on this
information and assist me in making this year extra special.
I would not be surprised to find out you have other 20 year
return customers like us but would like to hear about them
if you do.
speak to you soon
Dennis Nolan jr.
Tarra Woelfle Sent: Monday, July 08, 2013 5:37 PM To: Stephen Duncan Subject: Re: Pontoon Confirmation
I just wanted to say
thank you! My husband had such a great time! We had an
amazing time on the pontoon! I know you cannot control the
weather, but the one day we were able to get out on the lake
was amazing. After a year long deployment it was just what
our family needed!
Thank you very much,
From: Dana Peters
Sent: Wed 7/10/2013 10:55 PM
To: Waterway Adventures
Just a quick note of sincere thanks to
Chad and the team at Green Turtle Bay. We rented a
houseboat for my husband's 50th birthday, which sounds
simple, but we live in Switzerland.
Working with Chad and the team was such a
pleasure. They even had Chad and a few of the folks to yell
Surprise! when my husband arrived.
Everyone was very professional and had
fantastic customer service. I can't imagine a better trip,
and I would highly recommend Green Turtle Bay marina and
Waterways Adventures to anyone!
From: gail venezia Sent: Thursday, June 07, 2012 Subject: wonderful vacation at green turtle bay
My husband and I
want to thank you and everyone at Green Turtle Bay for the
terrific vacation we had. We rented the Mystic houseboat
from 5/19 thru 5/28 and we just can't tell you enough about
how helpful everyone was. When we arrived the guys that
Chad has working for him carted all of the stuff from the
cars to the boat for us ( and we had a lot of stuff), got
all the bait and the ice we needed for the coolers, showed
us where everything was. The housekeeping ladies made sure
we had extra pillows, trash bags and everything else we
could think of. In fact, they anticipated our needs ways
beyond our expectations. My stepson didn't arrive until the
Friday the 25th and even though it was the start of the
holiday weekend and a very busy time Chad brought him out to
the cove where we were anchored so that we wouldn't have to
come back to the marina to pick him up. Chad and his staff
all went above and beyond to make sure our vacation went
smoothly and it did. I know that working with the public is
not the easiest job in the world but Chad and his staff were
so cheerful, friendly and so very helpful that they made it
look easy. We have already thanked them but we want someone
at the corporate level to know that because of all of the
great people, especially Chad, we have already booked the
same boat for the same time next year and are looking
forward to another terrific vacation. The Green Turtle Bay
marina is a very appealing spot, it's very relaxing and
beautiful and we were lucky to have really great weather.
Everybody on the boat with us had a great time so thank you
Gail and John Venezia
Green Turtle Bay Resort & Marina
Grand Rivers, Kentucky
Our family just experienced our first "houseboat vacation".
My husband and I, along with six teenagers in tow, set off
for an adventure on Kentucky Lake. I must say, I was a bit
nervous about the close quarters and hearing the dreaded
"I'm bored" comments from the teens. To our surprise, this
was one of the most fun vacations we've had! We boated,
tubed, jet skied, enjoyed the hot tub, played games, and
truly enjoyed some quality family time. We did so without
cell phones, video games, computers, and television. Chad
and his staff at Green Turtle Bay were excellent. They were
all very personable and professional. We plan to go back
next year and would recommend this type of vacation to any
family wishing to slow down and enjoy each others company
again. You won't be disappointed!