Emails from Guests:

Our first houseboat trip from Waterway Adventures at Beaver Creek Marina was the family’s best vacation ever.

No phones, no computers, no play stations, no video games.  Just lots of good, quality family time – something most of us just don’t get anymore.  Kids kept busy fishing, swimming in the 80 degree water, exploring, playing games, hot tubbing, rock hunting and more.  All of us on the boat played our own version of “Houseboat Survivor” one afternoon, Houseboat Olympics on another, and also had a fishing contests & other activities. The adults loved the relaxing pace watching the scenery go by from the upper deck. 

Terry and all the folks at Beaver Creek were awesome and went out of their way to be helpful.  There are very few businesses today who go above and beyond for customer service. These guys far exceeded our expectations from the dock attendants topping off our water tanks when we stopped for fuel to helping us with our luggage to sending a boat out in the dark one night to replenish an empty propane tank.  I have been to many marinas and these guys are an example of how to do things right.  Since our stay, we check the Beaver Creek webcam about every day, to see who’s going houseboating today!

So, if you’ve never taken a houseboating trip, book one asap.  The lake is beautiful and warm, the summers are long and there’s something for everyone of any age.  You too, will have your best vacation ever!

Chris & Lynette C.

Rockford Michigan

Sent: Saturday, August 14, 2010 12:27 PM
To: Burnside Marina
Subject: recent visit

I just want everyone to know we recently booked a trip there for the first time and Debbie Marsteller was the person to arrange our stay through WaterWay Adventures, and from the very 1st phone call w/ her, I was totally impressed.  She could not have been any more helpful, more expedient, nor more pleasant. She helped me find exactly what I wanted in a short time, and for exactly what my budget would allow. Once arriving at the marina, we were guided to B.J., a younger college student who was just as friendly, polite and abundantly eager to help and went above what would be expected of him {especially in the heat we had}...His boss Dick came into the picture as the tutorial was starting on the boat, and even though this was B.J.'s first attempt at this position, he again handled this quite well. As this part of the trip progressed, and upon returning to the marina...the rest of our trip involved Dick.  HE WAS EVERYWHERE doing everything...Checking in and checking out was equally painless w/ all the ladies inside so KUDOS to everyone involved....loved it loved it loved it! We will tell everyone we know and can't wait to return

STEVE

May 31, 2010

Hello Debbie,

We are all looking forward to our family reunion. I would like to thank you for all your support and assistance over the past months. Your company as been FABULOUS to deal with and I would proudly serve as a testimonial for you.

I would like to mail a copy of the booklet that was mailed to most of the family reunion participants so you can see our program.

Finally, please thank the dock manager (Terry Bell) again for his support of our family outing. He has been GREAT to deal with. You truly have a great team. State Dock doesn't have a chance.

All the best,

Tom
 

From TripAdvisor.com re: Brady Mountain Resort and Marina

Max-DFW-Texas   1 contribution